We use the information you enter if you register with us to contact you and suggest services that may be useful for you.
Credit/Debit card information is never passed to our servers. We do not store credit card details nor do we share customer details with any 3rd parties.
Your credit or debit card information is transferred to and processed by third party platforms including PayPal or Stripe.
We may, occasionally, send you an e-mail to let you know something interesting if you allow us to do so.
We do have relationships with selected advertising companies, and with your consent may give your details to these organisations.
We can let you know what information we hold on you.
What information do we collect and how do we use it?
We collect information volunteered by the consumer, including name, telephone number, email address, post-code and vehicle registration plate. We may use your telephone number if we need to contact you regarding a vehicle check you have performed, or to contact you to inform you that you have won one of our prizes that can be won in our competitions which are open from time to time. We use your postcode to show you vehicle crime in your local area on our car crime map and we may use the postcode to suggest local garages available for you to use. We use your name to personalise correspondence that is sent to you, for example, your welcome email or any reports we email to you after you have purchased them. We use your email address to contact you when it is required to use our service, for example, when you request a password reset or to send a copy of your vehicle history check to you. We also use your email address to send you reminders for important dates for any vehicles in your ‘my vehicles’ area, such as road tax expiry date and mot expiry date. If you do not wish to received email reminders when your vehicles MOT and road tax are close to expiring, please remove the vehicle from your account.
We do not collect, process or manipulate your debit/credit card details in any way, all debit/credit card details are submitted directly to the payment provider (details below), no debit/credit card details ever pass through any other information systems.
We do not store credit card details nor do we share customer details with any 3rd parties
Your credit or debit card information is transferred to and processed by either PayPal.co.uk or BraintreePayments.com. Both PayPal and Braintree are major credit and debit card payment processors and are both certified to the most advanced level by Visa and MasterCard.
Do we share your personal information with third parties?
The information we collect may be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorised use of our website.
Outstanding finance data is provided by Experian Ltd. In order to resolve customer queries relating to outstanding finance information we may, from time to time, have to pass your personal information to Experian to allow them to fully investigate and resolve any outstanding finance queries.
If you do not want to receive an email from us in the future, please let us know by contacting us by e-mail.
Personal information and your rights
Upon request, we can provide site visitors with access to any information that we maintain about them, including:
Unique identifier information (e.g. customer number).
Transaction information (e.g. dates on which customers made purchases, amounts and types of purchases).
Contact information (e.g. email address).
Consumers can access and change any of the personal information we hold by contacting us by e-mail. If we collect any personal data from you, you have the right to receive information about the personal data we hold about you (for which we may charge a small fee). The statutory fee is currently £10.00.
If you feel that this site is not following its stated information policy please contact us as soon as possible.
We use data from many sources which may be subject to copyright by its owners. Our service accesses these data sources on your behalf, much like a search engine regularly accesses content and stores it to help web users in finding content. We do not access any DVLA systems directly, data is occasionally retrieved via DVLA online services.
Data is collected from a wide range of data sources and portals, these may be subject to copyright by their respective owners.
Find further information via our Glossary pages.